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Case Study: Fresh! Insurance Group
Outbound Call Management for Insurance Broker. Based in Redditch, award-winning Fresh! Insurance Group is one of the largest privately-held insurance brokers in the UK. A long-standing customer of...
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Case Study: Connect Distribution
Call Routing Solution for Appliance Distributor. A client of Callstream for more than 10 years, Connect Distribution is one of the UK’s largest distributors in the domestic appliance market. With over...
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Case Study: The A & A Group
Call Management Solution for Insurance Broker. The A & A Group is one of the UK’s largest independent insurance brokers and specialises in non-standard motor insurance. The company employs 400...
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Case Study: DNA Insurance
Hosted Contact Centre Solution for Insurance Broker. Established in 2003, Essex-based broker DNA Insurance specialises in vehicle-based insurance policies for consumers, businesses and the motor trade....
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Case Study: One Call Insurance
Callstream Vault ensures PCI-DSS compliance for insurance broker secure card payments. One Call Insurance is one of the fastest growing insurance brokers in the UK. Offering car insurance, home...
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Case Study: Fresh! Insurance
Callstream Midas enables outbound success for Fresh! Insurance Fresh! Insurance Services Group is one of the largest privately-owned insurance brokers in the UK. Located in Redditch and Bracknell,...
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New client: Unity Insurance
Callstream supports Unity Insurance Services’ new account handling facility Unity Insurance Services, the specialist provider of insurance to charities and not-for-profits, has appointed Callstream to...
View ArticleGDPR and Brexit: How Will One Affect the Other?
The European General Data Protection Regulation, or GDPR, sent businesses into a frenzy to become compliant in the weeks and months leading up to its introduction on 25th May 2018. But with Britain...
View Article8 Benefits of Bulk SMS Marketing for Business
by Audrey Oh There are currently more than 3 billion smartphone users worldwide and this figure is projected to increase year-on-year. Unsurprisingly, businesses are increasingly using SMS (Short...
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PCI Self-Assessment Questionnaire Guidelines
by Audrey Oh If you process credit card payments as part of your business, you will need to prove PCI compliance, regardless of the size of your company. The Payment Card Industry Data Standard (PCI...
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What is Call Management?
by Audrey Oh Call management generally refers to the processes and systems businesses use to handle incoming calls. If your company uses a call centre, you’ll need an efficient call management system...
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